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Redden Insurance Agency Redden Insurance Agency Beaver, WV Beaver, WV Full-time Full-time From $35,000 a year From $35,000 a year 5 days ago 5 days ago 5 days ago About us We are professional and agile.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Upsell products or services to customers when appropriate - Communicate effectively in English and Spanish, both verbally and in writing - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate records of customer interactions and transactions - Follow up with customers to ensure their satisfaction with the company's products or services - Conduct outbound calls to follow up on leads or resolve customer issues
Qualifications:
-Must have Property & Casualty license.
- High school diploma or equivalent - Previous customer service experience preferred - Excellent communication skills, both written and verbal, in English and Spanish - Strong phone etiquette and active listening skills - Ability to handle difficult or irate customers with professionalism and empathy - Sales experience is a plus - Ability to analyze customer needs and provide appropriate solutions - Multilingual abilities are highly desirable We offer competitive pay and benefits packages.
Join our team of dedicated Customer Service Representatives today! Job Type:
Full-time Pay:
From $35,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
- Provide exceptional customer service to clients via phone, email, and chat - Assist customers with inquiries, concerns, and requests in a professional and timely manner - Upsell products or services to customers when appropriate - Communicate effectively in English and Spanish, both verbally and in writing - Analyze customer needs and provide appropriate solutions or recommendations - Maintain accurate records of customer interactions and transactions - Follow up with customers to ensure their satisfaction with the company's products or services - Conduct outbound calls to follow up on leads or resolve customer issues
Qualifications:
-Must have Property & Casualty license.
- High school diploma or equivalent - Previous customer service experience preferred - Excellent communication skills, both written and verbal, in English and Spanish - Strong phone etiquette and active listening skills - Ability to handle difficult or irate customers with professionalism and empathy - Sales experience is a plus - Ability to analyze customer needs and provide appropriate solutions - Multilingual abilities are highly desirable We offer competitive pay and benefits packages.
Join our team of dedicated Customer Service Representatives today! Job Type:
Full-time Pay:
From $35,000.
00 per year
Benefits:
401(k) Dental insurance Health insurance On-the-job training Paid time off Vision insurance Experience level:
1 year Shift:
8 hour shift Day shift Weekly day range:
Monday to Friday Work setting:
In-person Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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